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Vocavullary: Unit 6

  PHONE CALLS As soon as possible: El avans posible  Avoid: Evitar Be careful: Ves amb compte Calller: Trucador Contact: Contacte Dial a number: Marca un número Engaged: Ocupada Extension number: Número d'extensió No reply: Sense resposta On the line: En linia Professional: Professional Put you through: Passar una trucada Remind: Recordar Repeat: Repetir Ring back: Torna a trucar Speak up: Parlar alt State: Anomenar Wrong number: Número incorrecte ANSWERING CALLS AND TAKING MESSAGES Cut off: Tallar la trucada Deal with: Tractar amb Expect: Esperar Hang up: Penjar In a meeting: En una reunió Interrupt: Interrompre Leave a message: Deixa un missatge Line is busy: La línia està ocupada On holiday: De vacances  Out of the office: Fora de l'oficina Out of town: Fora de la ciutat Put you on hold: Posar en espera Return your call: Retorna la trucada Spell that: Deletreja això Take a message: Agafar un missatge Take down: Anotar Transfer: Transferència Unavailable: No disponible ...
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Buying a computer

A Can i help you? B Yes.I want to buy a laptop  A What sort of laptop are you looking for? B I need qa small ,light computer. I often go on bussiness trips A What do you need for use it for B I need it for word documents and excel A Do you want to use for download music and films? B no,don't,but  I need  to use the internet a lot A Ok I think this laptop is what are you looking for  B How much is it A It's €600 It's on special offer this week I recommend it B Yes it's exactly what I need,and it's a good price   B What colours does it coming A Blue,black and white B Ok I'd like blue one please Et puc ajudar? Si estic buscant un portatil Quin tipus d'us el faras servir? Necesito un portatil petit i lleuger Per a que el faras servir  Word i Excel El faras servir per a descaregar pel·licules i musica No, nomes per a internet Ok crec que aquest es una bona opció Quant es ? Son 600#€es una oferta especial aquesta setmana Si es un bon preu Quins colors tens? ...
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Pag 24 Dialogue

  A:  Good morning, Compuset helpline. Melanie speaking. How may i help you? B:  Hello, it's Dave Smith here from CopyShop. Can you tell me if you've got any of the X300 RAM chipsin stock? A:  Have you got the item number, please? B:  Yes, it's 15480. A:  Just a moment, Mr Smith, I'll just check for you. Please stay on the line. B:  Sure. A:  Thank you for waiting. Yes, we've got 10 of those in stock. B:  Great. I'll come in later this week. A:  Can I help you with anything else today? B:  Yes. Unfortunately, we had a problem with the latest software update you sold us. A:  Oh, I'm sorry to hear that, Mr Smith. I'll put you through to a support technician. Traduction:  A: Bon dia, Compuset assistència en linea. Estàs parlant amb Melanie. Com et puc ajudar?  B: Hola, sóc Dave Smith de CopyShop. Me pots dir si teniu alguna memoria RAM X300?  A: Tens el numero del producte, siusplau?...
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