Vocavullary: Unit 6

 


PHONE CALLS

As soon as possible: El avans posible 

Avoid: Evitar

Be careful: Ves amb compte

Calller: Trucador

Contact: Contacte

Dial a number: Marca un número

Engaged: Ocupada

Extension number: Número d'extensió

No reply: Sense resposta

On the line: En linia

Professional: Professional

Put you through: Passar una trucada

Remind: Recordar

Repeat: Repetir

Ring back: Torna a trucar

Speak up: Parlar alt

State: Anomenar

Wrong number: Número incorrecte


ANSWERING CALLS AND TAKING MESSAGES

Cut off: Tallar la trucada

Deal with: Tractar amb

Expect: Esperar

Hang up: Penjar

In a meeting: En una reunió

Interrupt: Interrompre

Leave a message: Deixa un missatge

Line is busy: La línia està ocupada

On holiday: De vacances 

Out of the office: Fora de l'oficina

Out of town: Fora de la ciutat

Put you on hold: Posar en espera

Return your call: Retorna la trucada

Spell that: Deletreja això

Take a message: Agafar un missatge

Take down: Anotar

Transfer: Transferència

Unavailable: No disponible

Urgent: Urgent


EXTRA

Bad connection: Mala connexió

Call back: Torna a trucar

Calling on behalf of: Trucant en nom de

Clearly: Clarament

End a converstion: Finalitzar una conversa

Get through: Comunicar-se

Interference: Interferència

Line is free: La línia és lliure

Offer assistence: Oferir assistència

Speak a little more slowly: Parla una mica més lentament

Take a call: Agafar una trucada

Voicemail: Correu de veu

Would you mind...?: Et faria res...?

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